Privacy Policy
Welcome to I Want This ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
We collect information that you provide directly to us, that we collect automatically, and from third parties.
Personal Information You Provide:
- Account Information: Name, email address, phone number, profile picture
- Location Data: Your current location to find nearby shops and services
- User Content: Photos you upload, messages to shop owners, reviews and ratings
- Payment Information: If you make purchases through the app (processed by secure third-party providers)
Information Collected Automatically:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How you interact with our app, features used, time spent
- Location Information: Precise or approximate location determined through GPS, WiFi, or cellular network
- Log Information: App crashes, system activity, hardware settings
2. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and maintain our service | Account info, device info | Contractual necessity |
| Connect you with local shops | Location data, search queries | Legitimate interest |
| Process transactions | Payment information, contact details | Contractual necessity |
| Send notifications | Device tokens, preferences | Consent |
| Improve our services | Usage data, feedback | Legitimate interest |
| Customer support | Contact info, communication history | Contractual necessity |
3. Data Sharing and Disclosure
We may share your information in the following situations:
- With Shop Owners: When you make a request, relevant information (name, location, request details) is shared with the shop owner to fulfill your request
- Service Providers: We use third-party services for hosting, analytics, payment processing, and notifications (Google Firebase, payment processors)
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose disclosed with your permission
Important: Location Sharing
Your precise location is shared with shop owners when you make a request so they can provide accurate delivery estimates or directions. You can control location sharing in your device settings.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Privacy Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data (see Account Deletion section below)
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
Account Deletion
You have the right to delete your account and associated personal data at any time.
What Happens When You Delete Your Account:
- Immediate Effects:
- You will be logged out of the app
- All active requests will be cancelled
- You will stop receiving notifications
- Data Deletion Timeline:
- Immediately: Personal profile information, messages, and preferences
- Within 30 days: All associated data from backups and logs
- Retained for legal purposes: Transaction records required by law (typically 7 years)
- Information That May Be Retained:
- Anonymous usage data for analytics
- Transaction records as required by financial regulations
- Information needed to comply with legal obligations
How to Delete Your Account:
Option 1: Through the App
- Open the I Want This app
- Go to Settings → Account
- Select "Delete Account"
- Confirm your decision
- You will receive a confirmation email
Option 2: By Email Request
Send an email to privacy@iwantthis.app with:
- Subject: "Account Deletion Request"
- Your registered email address
- Your full name
- Confirmation that you want to delete your account
Option 3: Online Deletion Form
Fill in the form below. We verify your identity using your registered details before processing the request.
🗑️ Account Deletion Request Form
Please provide your account details exactly as registered. We use this to verify your identity before deleting your account.
Deletion request submitted successfully!
We have received your request. Your account will be permanently deleted within 24–48 hours. A confirmation will be sent to your registered email.
7. Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@iwantthis.app
Response Time: We aim to respond to all privacy-related inquiries within 7 business days.